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Gaming Market Research

Know your players. Shape better games.

Close-up of gaming controllers on a desk, representing video game user experience research

Turn player behaviour into better decisions

From AAA studios to indie teams, the challenge is the same: make something players love, then get it into their hands at the right time, in the right way.

But the way players discover, choose and buy games is changing fast. Genres shift. Platforms evolve. Pricing models move on. And the purchasing journey has almost certainly changed since your last release.

So, whether you’re launching something new, rethinking your go-to-market strategy or picking apart a flop, gut feel won’t cut it. You need answers you can act on.

That’s where we come in. At Basis, we help game developers:

  • Understand what players want
  • Track how they behave
  • Know where to focus next

We work across brand, product, retail, UX and creative to deliver insight that drives action.

It’s gaming market research for people who need to make real decisions, not just read another deck.

Teens playing video games with headphones on

Our POV: The rules of gaming are being rewritten

We don’t just research the gaming industry. We live it. And one thing’s clear: what players want is shifting fast.

Escape used to be the goal. Now it’s meaning, identity and expression.

Today’s players want more than fun. They’re seeking experiences that reflect their values, struggles and dreams. Games like The Last of Us and Horizon Zero Dawn show how emotional depth and moral complexity are now at the heart of what draws players in.

AI is pushing that even further. NPCs aren’t just background filler. They’re responsive, dynamic, and increasingly indistinguishable from the player.

The result? Games evolving into open-ended simulations that feel uniquely personal.

Futuristic game backdrop representing evolving player preferences

Genres are breaking down. And players don’t mind.

From Hades, where roguelike mechanics meet rich storytelling, to Death Stranding, which feels more like a mood than a format, today’s best games blend tones, styles and systems that resist easy classification.

Even mainstream franchises are mashing things up. In Fortnite, crafting meets competition meets cultural event. These hybrid experiences are redefining what a “game” looks and feels like.

This demands a new approach from day one. It calls for research, testing and segmentation to really understand your audience.

We help teams stay ahead of these changes and design experiences that resonate.

Game developer designing a new character using player insight

Gaming market research matters more than ever

With all this at play, there’s no room for guesswork. Player expectations evolve quickly, development cycles are long, marketing budgets are high, and targets are even bigger.

From mobile pick-up-and-play to deep, immersive worlds, players expect more. Attention is harder to earn. Teams are juggling big bets across creative, UX and retail, often with little time or headspace to step back.

We cut through the noise and focus your team on what matters. With the right insight, you can:

  • Spot emerging genres, play styles and behaviours through gaming market trend analysis
  • Test concepts, features and storylines early with targeted video game market research
  • Understand why players convert, drop off or stick around
  • Optimise retail strategy with smart pricing, packaging and positioning indsigt
  • Align product, brand and UX strategy around real player needs

From retail and D2C strategies to live-service models and global launches, every decision is stronger when it’s grounded in player behaviour, cultural nuance and market context.

Players engaging with a mobile football game, showing in-game behaviour

What we help you do

In the ever-evolving gaming landscape, our gaming market research provides the data-driven insights required to stay ahead and inform every stage of your game’s lifecycle.

We don’t believe in off-the-shelf frameworks or endless slide decks. We work closely with your team to understand the problem, then shape an approach that fits the challenge.

Questions we help gaming teams answer

Whether it’s for console, PC or mobile, most projects start with questions like these:

  • Why aren’t players converting after trial?
  • How can we create loyalty for our brand or IP?
  • What’s the right pricing model for our title?
  • Who’s our real audience, how big is it, and are we missing anyone?
  • Why didn’t that trailer, reveal or showcase land?
  • How can our IP or game latch unto meaningful cultural trends?
  • Where are players dropping off in the journey, and why?
  • How do we balance short-term results with long-term loyalty?

These are the questions leading publishers, developers, and hardware companies ask us. And we find the answers.

Game developers using market research to make improvements to a video game

Why gaming market research teams choose Basis

We’re not just insight obsessives. We’re game obsessives. That means we get the pressure, the pace, and what’s at stake when a launch doesn’t land.

We don’t hand over a deck and disappear. We work with your team to make sure the insight drives action, from pitch to post-launch.

Here’s what we bring:

  • A proven track record with top-tier studios and publishers
  • Deep expertise across console, PC, mobile and cloud
  • Award-winning teams in the UK and US
  • Strategic, tailored approaches with no off-the-shelf frameworks
  • End-to-end capabilities across qual, quant, big data and cultural insight
  • The confidence to challenge when it helps, and the focus to move fast when it counts

Our global panel of verified gamers and our deep expertise in gaming market research methodologies ensure you get the highest quality data.

We’ve helped launch icons, refine indies and rewire go-to-market strategies. And we’re always up for what’s next.

Gamer playing a console game — helpful for understanding player experience and in-game behavior in gaming market research

Pressure-test your next launch

Got a launch to nail or a challenge to crack? Let’s make it happen. Our video game market research helps you make informed decisions that resonate with your target audience and drive success. Whether you’re building from scratch or rebooting a classic, we help you make confident, player-aligned decisions at every stage.

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